Emotional resilience in veterinary traumatology: Coping with complications, loss, and burnout
BY DR MARCELO FLORES TRONCOSO
Several years ago, I received a polytraumatized patient after a road accident. The animal arrived late in the afternoon, in evident pain, with multiple fractures and an uncertain prognosis. The owner had travelled for hours and was holding their dog in their arms with a mixture of hope and desperation that is hard to forget. Together with colleagues and final-year students, the team did everything we could: stabilization, surgical damage control, and intensive hospitalization. Over the following days, the case occupied not only clinical space, but emotional space too. Every complication felt personal; every small sign of improvement brought relief. Even so, our efforts were not enough, and the patient did not make it.
I remember the conversation with the family clearly. And I also remember something we almost never discuss among colleagues: driving home carrying guilt, questioning every decision, replaying each detail in my head and wondering whether I could have done something differently.
In veterinary surgery and traumatology, we talk at length about techniques, implants, and surgical outcomes. We say very little about how to sustain ourselves emotionally while trying to care for others. Perhaps it is time to change that.
Dr Marcelo Flores Troncoso, an experienced veterinary traumatologist, reflects on the emotional impact of complications, loss, and burnout in veterinary traumatology.
Emotional resilience, honest reflection on complications, and recognizing personal limits are as essential as surgical skill for sustainable, ethical veterinary practice.
Veterinary clinicians can use these insights to normalize conversations about guilt and burnout, set realistic expectations with pet owners, and seek collegial support after difficult cases.
This blog post calls for an ongoing cultural shift toward genuine support networks, healthier relationships with social media, and prioritizing the mental health of those who care for others.
Disclaimer: The article represents the opinion of individual authors exclusively and not necessarily the opinion of AO or its clinical specialties.
The silent learning curve
In veterinary medicine, formal training focuses on anatomy, diagnostics, surgical techniques, and protocols. It teaches how to repair fractures, interpret imaging studies, and manage complications. Yet it rarely addresses how to face euthanasia after weeks of treatment, how to tell a family that no further options remain, or how to cope with guilt after a complication — even when every step was technically correct.
The question that follows is unavoidable: if these skills are not learned at university, when are they acquired? For most clinicians, the answer is the same: they are learned in silence, during professional practice. On the nights when sleep does not come after a complex surgery. In the moments when the surgical plan is questioned again and again. When it is necessary to appear composed in front of pet owners while, internally, emotional exhaustion is taking hold.
Surgical training is undeniably essential. But emotional resilience should be part of our professional education too.
The emotional burden in trauma and orthopedics
Veterinary traumatology carries an enormous emotional load. Many patients arrive after serious accidents: vehicle trauma, falls from heights, and polytrauma. Decisions must be made quickly, under clinical and emotional pressure and, uncomfortable as it is to acknowledge, financial pressure as well.
Adding to this is the deep bond pet owners share with their animals. For them, this is not a patient; it is a family member. When anguish, fear, or frustration arise, those emotions are frequently directed at the veterinary team. In recent years, social media has amplified this dynamic: a complex case can rapidly become a public spectacle, with aggressive comments, threats, or snap judgments that carry a very real psychological toll on those practicing this discipline.
It is not by chance that veterinary medicine is recognized worldwide as one of the professions with the highest rates of anxiety, burnout, depression, and suicide. Behind those figures lies a dangerous combination: emotional overload, relentless pressure, extreme self-demand, and a professional culture that has long normalized exhaustion as a badge of dedication.
Caring deeply for our patients should not mean destroying ourselves emotionally in the process. Acknowledging burnout does not make us weaker. Instead, it makes us more self-aware, more empathetic, and very likely better clinicians.
We need a cultural shift
One of the greatest challenges facing the profession faces is not simply refining surgical techniques or mastering new implants. The real challenge is building a healthier, more self-aware veterinary culture.
A culture in which mistakes are not weaponized but learned from. Where surgical complications can be reviewed with honesty and humility, with the shared understanding that behind every clinical decision there is a professional who tried their best. A culture in which social media becomes a genuine space for discussion and growth, and in which colleagues are seen not as competitors to be discredited, but as people navigating the same pressures and self-doubts that we all face.
One of the hardest balances to strike in veterinary medicine is this: connecting meaningfully with patients and their families to deliver compassionate care, while preserving the mental clarity required to make high-stake decisions. No one should have to carry the emotional weight of this profession alone.
Dr Marcelo Flores Troncoso in the OR
Learning to care for ourselves is part of the work
Over the years, it has become clear that recognizing one’s limits, asking for help, and building self‑care strategies are also part of practicing this profession ethically and sustainably. Learning not to promise absolute outcomes has been one of the most important lessons. In traumatology, we can do everything correctly, and complications may still arise. Explaining real risks and treatment limitations from the outset not only safeguards the relationship with pet owners, but also helps protect the clinician’s emotional health when outcomes fall short of expectations. Reviewing complications alone rarely helps. After difficult cases, many clinicians spend hours staring at radiographs and mentally replaying surgeries, searching for what they did wrong. A more helpful approach is to talk those cases through with trusted colleagues. Turning guilt into clinical analysis, and from there into genuine learning, is far more constructive than silent self-scrutiny.
Another hard lesson in this field is accepting that ideal treatment cannot always be offered. We often know exactly what the medically correct course of action would be, but financial realities force us toward intermediate solutions. Learning to make peace with that reality, without carrying permanent guilt, is part of professional maturity.
One of the newest challenges for this generation of veterinarians is learning to coexist with public exposure and social media. Our professional identity cannot, and should not, be built around internet commentary. Recognizing that boundary is also a form of self-care.
Veterinary trauma, mental health, and what makes the work meaningful
Years ago, when one of my professors told me it was time to accumulate my own "flight hours," I never imagined those hours would bring so much more than surgical knowledge. Over time, it becomes clear that behind every surgery there are also emotions, uncertainties, responsibilities, and failures. Even so, if given the choice again, I would return to this profession and this discipline without hesitation, because few things are as meaningful as relieving pain, restoring mobility, and accompanying a patient and their family through their most difficult moments.
Talking about mental health in veterinary medicine should no longer feel uncomfortable. We need to build genuine support networks and recognize that caring for those who care for others is also part of veterinary medicine.
Humanizing veterinary traumatology does not mean lowering scientific standards or relaxing technical rigor. It means remembering that even in a deeply technical discipline, we are still working with pain, emotions, and the lives of others — as well as with our own.
About the author:
Dr Marcelo Flores Troncoso is a Chilean veterinarian, faculty member at Universidad Católica de Temuco, and active member of AO VET Latin America. With more than 27 years of experience in veterinary traumatology and orthopedics, his current focus is on comprehensive surgical education.
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